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Support HTML formatting for canned responses (bold, italic, images, colors etc).
Access a library of content models and templates (business, HR, code snippets, greetings), curated and translated by typedesk's experts.
Create a mobile version of typedesk to use my canned responses on the go.
Auto-detect potential duplicated canned responses in my account.
Create alternative sentences that typedesk will randomly pick up each time you use a canned response to create a slightly different canned response each time.
Assign advanced read / edit permissions to each user individually.
Ability to quickly duplicate a canned response.